How to add pdf files to bigcommerce for download

Attaching a product file in BigCommerce is optional. If you want to use a third-party service to deliver digital goods, skip to step 4. You'll see a list of attached files for this product it will be empty if the product is new. Click Upload File and enter the following details:.

Files uploaded there will appear under the Please choose a file dropdown. Click Save and repeat the process for any additional files you want to include. There is no limit for how many files can be attached to a product.

If there are no physical products in the order, then attached product files will become immediately available for customers to download. The customer will get a link to download their files after completing payment, and will receive an email with a download link. Paid orders that contain only downloadable products will have an order status of Completed. See Order Statuses for more information. If physical products are included in the order with the downloadable product, it will have to be manually set to Completed before the customer is given the download link.

If an order for a downloadable product is set to a Refunded or Cancelled status, the download link for that order will stop working. Clicking the link will result in a message on the storefront reporting "Something Went Wrong You have requested an invalid product download. Please try again. Attaching a file in BigCommerce is optional. It is possible deliver digital goods without attaching the product files by working with a developer and utilizing theme customisation.

Edit the product or web page content that you are adding the link to. Inside the Description or Page Content field, highlight the text that will be linking to the file, then click the Link button. Click Insert when finished. The linked text will now be blue and underlined.

If you need to edit your link, click on it then click the Link button. Save your changes when done. For more information, see our articles on Blueprint Themes or Stencil Themes.

It's a great alternative to integrating media from external sources, like Youtube or Vimeo. Click the Advanced tab and enable Controls.

This will add play and pause buttons to the media file. Click Insert and Save when finished. The media file will now be embedded into your page. For larger files, such as videos or downloadable files, ensure that the file is less than MB in size. Help Center. Knowledge Base. User Docs. In WebDAV, double click the content folder. Clicking on the file will open Cyberduck with all of your login information pre-populated, except for the password.

Follow the steps below to download the Duck file. Before following these instructions , Cyberduck must be downloaded and installed onto your computer. Otherwise you won't be able to use the file to connect.

A file called "[store-url]. Locate and double-click this file. Can't download the file? If you aren't the store owner, you need to have the Manage Settings permission enabled for your user account.

If you don't wish to download the Cyberduck connection file, you can follow the steps listed below to connect to Cyberduck. Open Cyberduck, and click on Open Connection. You may need to uncheck the Anonymous Login check box to input your username and password. The WebDAV folders that appear in the root directory called dav are listed below, as well as subfolders that are directly linked with a particular functionality in BigCommerce.

Note that WebDAV is case-sensitive. The folders listed below are given in their correct lowercase format. Although you can edit the contents of folders within the root directory the dav folder , you cannot add or edit anything on the root directory itself.

This is because all BigCommerce stores share the root directory. WebDAV is case-sensitive, so all references including folders and files must match exactly. Failure to do so will result in assets either not loading or being duplicated. Click and open the folder you want to upload content into, and then click and drop the file. This can also occur if you are uploading a file with special characters in its name that are not allowed by WebDAV.

WebDAV allows the following special characters in file names:. Help Center. Knowledge Base.