File keeps canceling download says unable to read

Me: Cancel my account in 30sec or I'll contest it with the credit card company, note we're speaking at pm eastern on 15 november and i'm noting i tried to cancel my account and you are refusing. Them: cancels account.

Exactly how I imagined my call would go like, almost word for word. Society has been way to gullible to phone-calls and when they try shit like this to me I make extra work to react very harshly.

I also confirm with them that we speak the same language, do what I said and don't try ANY bullshit on me. Make them as uncomfortable as possible. Not for me, but for the next person they're calling. Iefthandrule 6 days ago root parent prev next [—]. This would seem like an obvious topic for rival publications to run with.

Humdeee 7 days ago parent prev next [—]. Hold on here, does that mean that Cancel button only appears based on location? So if you change your billing address to California you should get the cancel button. I most recently cancelled my NYT sub a couple months ago. I'm in NC. I think they've just finally relented on forcing you to interact with a human. They have also allowed me to keep reading past my subscription termination point, but they keep asking me to re-subscribe.

At some point, I assume I'll start getting blocked entirely. Maybe I'll actually try this. I've wanted to subscribe at various points but knew it would be basically impossible to cancel so never bothered reply. I've subscribed and cancelled the NYT several times over the years. Cancelling has never been "basically impossible. The NYT is a really mixed bag and regularly infuriates me, but it also has some columnists I really like, and occasionally has some terrific long form reporting.

Hence why I've subscribed and cancelled so many times. Then pick your favorite California zip code that isn't because that gets flagged and away you go! This is why I always enter a fake address in CA : reply. That doesn't work if they use your billing address, unless your billing address is in CA, in which case you're probably located there anyway.

You can use Privacy. It will charge properly and you can set limit reply. I also subscribe to the WSJ. A little bit biased here and there but very high quality and neutral. Reading nyt, washpost, etc. I remember about 15 years ago, I signed up for Real Rhapsody's unlimited music service. I tried it for about two months, didn't like it, and found that canceling required me call them on a weekday during business hours ending at 4pm eastern.

I was still in high school at the time, and this is pre-smartphone so it would have been hard for me to do this during lunch, so it was pretty hard for me to cancel.

Eventually I had to ask my mom to impersonate me, call them, and cancel it, but it was an idiotic thing. How uncomfortable are you that users will like your service if you have to trick them into staying subscribed? Granted, it was the Real corporation, I really should have seen crap like that coming. It reeks of insecurity. The issue is that it may be an honest reflection that it fails to deliver actual value. If internal docs show intent to mislead, which in many cases they will companies should face criminal charges.

If they do something like this, it shows such complete lack of confidence in their product. When signing up for a product, if it uses tactics like this, I assume the product is no good, and even the producers of the product know it So much of the current economy derives benefit from captive customers who are charged ridiculous fees because they have no other place to go think drinks at a movie theater or baggage fees on an airline, but there are many versions of the captive-customer squeeze , use extortion-type tactics to retain customers you lose functionality of the product you've "bought" if you leave or otherwise lock you into their product making it painful to leave , or otherwise strong-arm their customers from leaving once they have them on board high termination fees, impossible cancellation methods, threatening collections if you do a chargeback.

Many SaaS compaines even do this -- luring their customers in with low or even free offerings and then turning off those free or low priced offerings to force their users into higher paying brackets without providing any additional functionality. Pipedrive just announced that they are sunsetting their popular Esssentials plan for no really good reason than to squeeze their customers into a higher plan. I have had other companies decide to arbitrarily double or even quadruple the price of their offering for the same features because they can't find any other way to generate more revenues and probably didn't have the right price to begin with if it can't sustain their business.

Are these products good? Yeah they're decent enough. But these tactics say more about trying to squeeze every nickel not only out of those who would otherwise want to leave, but even those who would like to stay. It can also show complete and utter overconfidence. We're doing people a favor when making it as hard as possible to make that mistake. If it's so amazing that people only unsubscribe by accident, they'll certainly miss it quickly and subscribe again immediately.

The practice of using "dark patterns" to prevent people from unsubscribing is utterly disrespectful. Gave me a giggle, but yeaaaaah, no.

XD Let's be real. It's a dark pattern to make people give up on cancelling, rather than go through with it. The more difficult something is, the more likely people are to give up on any phase of doing that thing. Even if you were the least nefarious business owner in the history of the world, the ctime on your signup page would be older than that of the cancel page.

Whether it would be 15 minutes, days, or months later is a question, but I doubt anyone has coded their cancel page first. I think many startups undervalue the value proposition of "It's easy to change away from us" or "It's easy to cancel if you're not happy". I can't even count the number of times I've heard from users signing up to services I've built that one of the top reasons they signed up in the first place, was because it was easy to migrate away if they ever needed to.

Exactly this line of reasoning brought me to Obsidian tool, which manages files you already own. It could be a minority of users, but we love that attitude! You don't have to "build" anything. Just have a button "cancel subscription" with a mailto: link Currently what most companies including startups do is burying the cancellation instructions in some Knowledge Base, or forcing some back and forth via email or phone.

You can rationalise bad behaviour all day, but we all know very well the reason people don't make it easy to cancel. Well a simple email would be too easy to forge. But I'm sure its not hard to setup something I "your account" page. Email is how thousands of SaaS handle cancellations today already.

That's the whole point of the subthread Email reception, yes. Email sending is different, you would need to check DKIM that the sender is really the one, and that has also some setup cost. I'm sorry, I don't think your posts have anything to do with my message or with this thread. Employing people to handle phone cancellations is way more money and effort than a cancellation script. That would require that there is somebody overseeing the complete user experience.

In reality the people who design the product probably never meet the people who design the subscription management systems. This has nothing to do with confidence. It is a psychological manipulation tactic to make it more difficult to cancel, in the hopes that the subscriber will give up partway through the process because they don't want to pick up the phone.

It's all about profit. The shareholders don't really give a damn about the company's confidence in its product. They care about subscriber numbers and the dollars that come from them.

The quality of the product is way secondary to that. That's not really it. They can also offer some kind of one-off promotion or something to retain people.

Subscriber loyalty is the absolute lifeblood of these kinds of businesses. I work at a non-profit and we collect recurring payments from people who don't actually get anything tangible in return. The membership are rigidly ethical in all their fundraising and messaging, but they think of "call to cancel" as being a fair practice.

If you are concerned that the only way to keep people subscribed is to offer them a one-off promotion when they've decided to cancel -- isn't that kind of a tacit acknowledgement that your product doesn't contain the value that you are charging for? To me, it seems a bit like you've actually reinforced the GP's point On the non-profit point of view, that's hard for me to understand -- I run a small non-profit and I can't imagine having any other response to someone cancelling their recurring donation than sending them an e-mail thanking them for their support and offering a conversation for some feedback if they'd be willing to tell us how we could do better.

I suppose it depends on the non-profit sector you are in, but often times people giving low dollar recurring donations aren't particularly well off and I can't imagine forcing them to call me and tell me that they love our organization but they're just too broke for a while to continue..

Almost every subscription is priced to whatever the market will bear and not an actual unit cost plus fixed margin. Our services are digital. Most donors don't actually get anything in return for their money. ImPostingOnHN 5 days ago root parent next [—]. Thank you for that, it's good we have smart people working our nonprofits.

On the unrelated topic of subscription cancelation, what do you believe leads your donors to accept "call to cancel" as an ethical option, compared to the apparent overwhelming majority of people who believe it unethical for the reasons stated? I absolutely hate that business practice and having to go talk to them to negotiate a better rate, otherwise they auto-renew you for a much worse rate than you were already on.

So I went to cancel. There is no click to cancel option. You have to call or do online chat. I think the online chat is how they can say they follow California law. First they want to know if you are enjoying the service. Then they want to know what stations you like. So I had to go round and round insisting I wanted to cancel.

Never did they offer me anything close to the previous rate I was paying. Though I see now that if I re-enabled my subscription I'd get close to that rate again for 6 months. But for a service that I only use when I don't have good cell phone coverage, and the annual time waste they put me through to avoid over paying It's not worth it.

PaulHoule 6 days ago parent next [—]. We talk about UI dark patterns but the people who try to retain you are trained in conversational dark patterns.

If anything these are deadlier in retention then in the first sale. I'm awful at sales but I like to drink with salespeople in hotel bars and otherwise pick their brains and I have had news paper ad and radio commercial salespeople share their retention playbooks with me.

SiriusXM is the worst. My subscription came with the car, but luckily it wasn't auto-renewed. However, after my subscription expires, I got calls every single day from SiriusXM trying to get me to subscribe again.

And each time, they used a different number. It was ridiculous. In the end, I just pick up the call, and put the phone in my pocket. They still insisted on calling for about half a year before giving up.

This is the one instance where I absolutely abuse the 'customer service' reps that call. I had a similar thing with a previous car purchase -- Sirius would not get the hint that I had already canceled and didn't want to renew. At one point I stopped being nice and started being malicious. The calls quickly stopped after that. Amusingly, when I canceled siriusxm on the car I bought after, they never called once. I do so hope that means there's a note somewhere attached to my name that says "don't call.

I had a similar experience, but after picking up and telling them never to call me again, they stopped calling. Damn, I had that exact same experience. Eventually, in exasperation I said something like "I don't want you to respect my wishes, I want you to act on them.

Of course, I then got increasingly insistent spam from them for the next year. Some car companies require you to sign you up for a "free" SiriusXM subscription with a new car purchase, which you then have to go through the effort to cancel. I told the dealership I'd never buy a car from their brand again because of this. The Chicago School strikes again, I suppose. HeyLaughingBoy 6 days ago root parent prev next [—].

How can they require it? Your default answer is "do you want to lose the sale because of this? Unfortunately, due to the auto shortage, the power dynamic between dealerships and buyers is inverted atm. Does this also apply to gym memberships which are notoriously difficult to cancel?

It should apply to anything that you've signed up for online. They have to provide an online way of cancelling. Only applies to California residents. Dark patterns aren't just for cancellations. A couple years back, a friend bought me a one year gift subscription for Britbox[0]. When I tried to activate the gift subscription, the site refused to allow me to do so unless I provided them with a credit card number.

Which, from a practical standpoint, makes no sense as it was a gift. I wasn't going to provide these wankers with my credit card number[0], so I then had to have an awkward conversation with my friend as I didn't want her to pay for something I couldn't use. To their very minor credit, Britbox did refund the cost to my friend.

Especially with annual subscriptions, as most folks will forget about it until they see the charge on their credit card statement. Then the subscription service has another year for you to forget about it again. Rinse and repeat. This is one reason I miss one-time credit card numbers. My main credit card used to allow you to generate one-time numbers. You could control the limit on the numbers, how long they would last, you could edit this, and so forth and so on.

I loved it because you could give a different unique card number to each site, that would self-destruct after a specified amount of time. It was great for stuff like this because if they pulled this kind of nonsense, you could just walk away and they were left with a unique card number that didn't matter worth anything. Most of the time, you might only have the number active for a few weeks, so if they tried to charge that number say, a year later, it was obvious they were trying to use a number you had intentionally made limited in time.

This service was discontinued and I really miss it a lot. I still don't know that I'd go into a contract with any company that behaves this way newspapers included but it provided a layer of insurance in case you missed something. With Apple Card you can generate a new CC number at will, any time. I use this when giving my CC number over the phone when dealing with contractors. My bank also had and then killed off this feature, which I used a lot for exactly the same reason or ordering stuff from Aliexpress etc.

I have been looking at privacy. Citi and Capitol One have the virtual credit card feature. GloriousKoji 6 days ago root parent next [—]. While I'm super glad that Citi added the Virtual Account Number feature back to their credit cards, I'm puzzled by the fact that the virtual credit card numbers can no longer have an associated total spending limit.

Now it's a daily spending limit which is fairly useless. As of a few months ago they could have an aggregate spending limit, I used it in June. Avery3R 6 days ago root parent next [—]. Within the past couple of months they replaced it with a version that only has a daily spend limit.

I don't remember those. It sounds awesome. DangitBobby 6 days ago root parent next [—]. I was about to make this same recommendation. It's a great way to make sure subscription services can't just keep stealing from you.

This seems to be a common design pattern on iOS App Store as well. Download a 'free' app and don't let the user use the app in trial mode unless they click a button that gets them to sign up, subscribe, or buy some in app purchase.

I bought vsco filters packs ages ago. To even use the app to get to the restore button to check this, they made me sign up for an account. You have to go to their website and delete it. But wait! First you have to verify your email before deletion. No, not verify email before accessing the account, verify before deletion.

What a trash of a company. I really really hate this pattern on iOS. This and the app that is completely filled with ads. I do wish they'd 1 allow explicit demo versions of apps—using IAP to have a de-facto demo that requires IAP to upgrade just isn't as good, IMO, because I want to be able to distinguish demo-to-paid from nickel-and-diming IAP garbage, and 2 have an actually-free filter for apps that don't have ads, IAP, a paid upgrade, or heavy reliance on a paid account of some kind.

I agree. The lack of distinction between Demo and IAP apps manages to hurt apps with demos, free apps and users. I really fail to see Apple's angle on this. Maybe they're trying to educate customers to accept IAPs.

If anything, I'd expect Apple to favor "fairly priced" apps you pay for upfront as was mostly the norm at the beginning. The situation is probably more that free-to-play in various degrees of obnoxiousness that don't require an initial purchase to use the app--possibly with a separate demo version--is mostly what consumers expect these days.

Or that money is where subscriptions are at, not single-time payments. For most users they understand what they are buying, but there is a certain segment lets say 1 in 5 who dont. As the company needs to grow at all costs u can imagine they won't be quick to rectify the situation.

Kinda sucks that this is prevalent in our industry. That is unacceptable behavior, and I entirely understand you not wanting to condone it. For people who find themselves in that situation, one practical workaround I've found is using a service like Privacy.

Unfortunately Privacy. So you have to be okay with them having your banking info. I got very interested in that service but it's ridiculously difficult to figure out how one's account get funded. I did find it at the very bottom of [0]. Also restricted to US customers only. They're not that much better when it comes to dark patterns if the "How it works" section completely neglects the part where and how you pay THEM. If you complain to them about that they will allow you to use an ACH number instead of account credentials.

I would love to use privacy. Any suggestions? One or two of my credit cards offers an unmaintained way to get virtual card numbers with dollar and month limits. I'd just use that. Save the awkwardness with the friend.

Yizahi 7 days ago prev next [—]. This exactly is why every year I think about subscribing to some expensive for me journal, then google horror stories about unsubscribing and abandon this idea. Some people above mentioned inconvenient work hours when calling to unsub, but it's not only that.

International subscribers must also pay to simply call another country. If will be put on hold for tens of minutes or more, then the price of that call will easily be more than annual sub price. I suspect that even if FTC will change something in US, international subscribers will still be left out, because this is what usually happens in such cases. I had this exact experience with New York Times. I subscribed, realized I didn't like their editorial style at all, and then had to call long international phone calls to get it to stop.

Meanwhile in Scandinavia: You are legally entitled to unsubscribe from any contract in any way that is most comfortable to you. Companies obviously do not want to deal with the manual overhead, so services typically have an easily accessible button for you to click. Furthermore, companies are required to notify you at least 1 month before any contract is extended and offer you an easy way to cancel - and if they don't you can cancel at any point and get refunded. Man, I remember the ordeal that was trying to cancel a cell phone plan when I was a broke student studying abroad.

Had to plead with them in arcane, formal French a real pain considering I wasn't even fluent in everyday, conversational French--ended up needing help from a native French friend on stationary and they still rejected my cancellation and continued to charge my French bank account.

I tried closing my French bank account, but they wouldn't let me IIRC because the cell phone provider was making ongoing withdrawals so I just moved all of my money back to my US account and let the French account go into the red.

The French bank continued sending me demands for money. After several years, they eventually notified me that they would be closing my account because I was delinquent.

Funny, I had the opposite experience. I'm French and I spent 2 years in the US. I had a T-mobile subscription, and it was too painful to cancel my subscription. With my accent I could barely pass the robot that was trying to understand why I was calling.

Then when I had someone on the phone, the call just dropped, in the middle of conversations. I did that a few times and then gave up. I assume I'll also receive a notification one day that I'm breaking the law and owe some crazy amount of money. T-Mobile has stores all over and they can help you cancel in person I did this in the US, and it's very common to change carriers. I suspect you can also cancel online. Get the latest on pay updates, benefit changes and award-winning military content.

Right in your inbox. View more newsletters on our Subscriptions page. Thousands of active-duty service members struggle daily with hunger related to financial hardship, though the true scope of The report shows a U. The deadline to be vaccinated is Dec.

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In advance of the Army-Navy Game next month, cadets from the U. Military Academy at West Point fumbled a goat heist over Army health officials in Europe said booster shots will be given in the near term to seniors 65 and older. I can not view any videos. When I click download instead of opening the app it opens my browser and takes me to the app store even though I have the app downloaded. Try uninstalling the app and re-installing it.

What iOS version and iphone do you have? Can you change the resolution of the downloaded file? I think it's because the resolution of the video is too high. Yes I got a question. They were only giving away 25, free headsets and sadly, they have already given away all of them!

Every time I try to watch a VR video it says "video is unsupported for ios player" How do I fix that? How do i change the resolution when downloading VR? When i watch vr movies on the pornhub app the screen turns slowly to the left by its own. Any way to fix that? You have to find the reset or calibrate for the gyroscope rest to 0 and that should stop the drift. App or on mobile web? We saw the same issue on the one plus one, trying to fix it.

Working on it, what phone do you have? I get a black screen with audio using Samsung Galaxy S4. Google says it supports WebGL. Please help. If I use the pornhub app, it crashes once I click the cardboard icon. S4 has limited support. Now the Oculus Quest is out, would it be possible to update this guide some further? Try changing the quality to p first. I noticed you are premium, we will be increasing to p for Premium users in a couple of weeks.

Videos not working? Keep clicking with clicker on play, nothing happens. Can't play VR videos or regular videos in VR form. VR on iPhone 6 still isn't working. Only a black screen with sound. All the comments from brett say that the problem was fixed, but it wasn't fixed for me Am I doing something wrong?? Are you bringing Google daydream compatibility? Am I the only one that is not liking this new onscreen player, cardboard iOS played way better on third party app.

Please support also windows 10 mobile devices. It works not correct. Why don't you support WebVR? Firefox supports this for ages and Chrome now supports it too. Downloading app or video files is really weird now days. It doesnt work in iphone 6. Blacj screen again. How can i solve this? What gives? I get a error stating this feature is not supported on you browser. I am using chrome on Android. I don't think s4 supports WebGL. Download our android app.

Same, 4. What Android version and what phone? Pornhub is literally the worst possible place on the internet for watching VR. Ph is now a dinosaur. And their customer service is hard to contact. What happened to vr In the past few days it's changed and it's no longer usable on Chrome in Android. On my third party headset the experience is now a lot worse.

Asks to allow immersive experience and then black screen no sound. Quit fixing things that wotked fine. Some videos won't load on the browser platform, while most play just fine. I downloaded the app, and while those videos do play on the app, the screen positioning keeps resetting every couple of seconds, so I'm unable to really watch. Is there something I need to fix or configure? Is there a way to choose what quality you want to DL a video in? Same problem as others Vids worked previously but not anymore.

So only a few videos will work. On certain videos, it says that it's not supported by the iOS app. Will that be fixed some time soon? I pay for premium - but the VR videos only go to 4K here. Others like SLR etc have 5 and 6k quality. Is PH behind the time? Any plans to support WebVR? All the hassle of having to download the videos before watching them makes the feature really off-putting. The Quest store does not allow download of Rift apps. How can Quest owners download?

Is this a known issue? Other VR apps work fine. It's just broke again. That problem where vids get stuck on the load screen is back.

Using skybox in oculusgo to watch dowloaded vr content. Got premium to download highest res files. The p with k data rate for 3d vr wont play properly. Thumbnail doesnt appear for file and it plays at like 3 frames per second. Was the only reason i got premium was to see best quality vr content. Any solutions from anyone? My iPhone 7 won't play the video neither in Safari or Chrome.

I'm having the same errors as others on the iPhone. I have an iPhone 6 running iOS 10 and still having errors when I go to play videos. Is there something I'm not doing right? I don't know you guys, but in my iphone 6s fast internet connection videos just keeps buffering and buffering, impossible to watch something On iphone6 Plus I can watch p from the website in the browser, however when I open it via the app it only plays in what looks like p.

Is there a different setting I'm missing or do I have to download it on my desktop to get through the app? Hmmm, let me double check but it should be p sent to the app. Anyone know how I can use the Oculus rift for Minecraft? A lot of videos I try to watch have tons of artifacts, making them practically unwatchable. Using Apple phone?? The in chrome viewer on the phone used to have really good controls. Didnt need a headset or anything, you just hover on an option and it plays.

Now nothing seems to work. A new window will display the contents of the game disc. Double-click this Setup file to start installation.

Was this solution helpful? Did it solve your issue? If not, please contact our Technical Support team at techsupport herinteractive. It keeps asking for a path. Ah, I believe newer computers have problems loading older games. I too have the same problem with the witcher game. Did you get the solution for your problem? Hi Thawfeeq! Is it a Nancy Drew game you are trying to install? If so, please contact us techsupport herinteractive. But it still stalls.

Other game discs load and install just fine. I only have one disc drive on my computer, by the way. Hi Amy! Another possibility is the amount of space you have available on your hard drive. Contact us at techsupport herinteractive. Having problems installing Legend of the Crystal Skull on a windows 7 computer.

I have used it on a laptop with windows 7 and it installed fine. However, on the desktop the run screen pops up and when I click on it nothing happens. There could be something else wrong…would you please email us at techsupport herinteractive. Check the path in your. Hi Maryssa! Please contact us at techsupport herinteractive. Trying to install White Wolf of Icicle Creek, and it keeps telling me that there is a feature error. Any suggestions? It worked a few months ago on a different computer, and I even followed your steps for a newer computer.

My laptop is a Toshiba with windows 8. Please help!! Hello Ermanerm! But I am using a MAC…. Hi Emily! Hi Kimberly! Please email us at techsupport herinteractive. I have no idea what that means. Hi Forrest!

Sorry Maverick, but we can only help you with Nancy Drew games. Have the 2 pack disk with deadly device and alibi in ashes. Tried canceling, restart computer, and try again. Disk is brand new nothing wrong with it. Hi Faith, please contact us about this at techsupport herinteractive.

Legacy has indicated that installation is slow and has asked that we have customers wait about 30 minutes or so, after it seems like the game has stopped installing, and the installation should complete. Optionally, you may copy the setup folders for each game to your desktop and install from there to minimize this lag time. I bought Message in a Haunted Mansion maybe 3 years ago at Target and its a newer looking cd.

I know this is an older game, but my laptop wont recognize the cd when I put it in. Hi Marla!