Alcatel a30 will not download apps

You have a new smartphone with Android or tablet and you have no clue how to properly set it up? To freely and safely use the Android system you should change a few settings and install a few applications. These 7 steps describe the most important elements of setting up the new device with Android.

Let us walk you through all of them and after a few moments you will have a ready and safe phone or tablet. When starting for the first time our new Android phone you will be asked to complete certain data.

One of them is logging in to your Google account. By signing in to your Google Account your data will be automatically transferred from your old Android devices. Of course if you had your data synced with the Google cloud.

Thanks to Google Account you will also get access to applications, games and media from Google Play. You're already logged into your Google account and you are on the main screen. Now it is a good time to set the screen lock for your Android.

Because in case it is lost or stolen, all of your data can fall into the unwanted hands. Some people prefer to use Android without passwords and other means of blocking, they say that it is much more convenient. It is definitely worth to remember that Android offers other forms of mobile security than tapping security codes - for example, draw patterns or face recognition.

Another thing you should activate is the Android Device Manager. This is an official Google tool which allows you to find your phone in case of theft or simply misplacing it. Besides, it is worth to try it as soon as you get your new device. On the computer, you may find the approximate position of your phone. In case of theft or loss of your phone or tablet you can begin to emit an alarm or remotely delete all data. If you want to have more control to try alternatives like Prey or Cerberus the review of Anti-Theft apps is published right here Top Apps.

The most important thing to remember when downloading anything from the Play Store is that you must have a stable internet connection. You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection. Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up.

If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful.

With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps. When you try to download an app from the Play Store, the Google servers will try to check for the time on your device.

If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store.

If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download.

Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.

Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application.

The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.

When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data.

You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications.

A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store.

Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. View the answer I have this problem too Subscribed to new answers. Is this a good question? Yes No. Voted Undo. Score What do I do if I don't have manage app.

Hi sabrinap83 , What is the make and model number of your phone? Hi casfa , Can you access the internet OK from a browser on your phone? Have you tried turning Mobile data setting off then back on again and then trying to connect? Chosen Solution. Was this answer helpful?